Returns & Exchanges

At Redwood Outdoors, we stand by the quality of our gear and want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return or exchange eligible items within 30 days of delivery provided they are in original, unused condition.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.

3

Label and Ship

Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.

4

Refund Processing

Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing